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| The NIPR Support Center provides technical support and customer service for NIPR applications, products and services to enhance productivity within the insurance community. We satisfy customers by delivering education, communication and technical expertise for our computer systems. |
| How to Reach Us |
The is staffed from 8 a.m. to 5 p.m. Central Time, Monday through Friday (except holidays). You can contact NIPR Customer Service using the methods below:
- Speak with an Analyst by calling
- Send an e-mail
- Send a FAX to 816-460-7494
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NIPR Internet Applications
All times are Central Time |
| NIPR Web sites are generally available 24 hours a day, however, interruptions in service may occur during scheduled maintenance windows. NIPR Gateway transaction processing will not occur during scheduled maintenance. Maintenance windows are as follows: |
Monday 11 p.m. - Tuesday 7 a.m.
Tuesday 11 p.m. - Wednesday 7 a.m.
Wednesday 9 p.m. - Thursday 7 a.m.
Thursday 9 p.m. - Friday 7 a.m.
Friday 11 p.m. - Saturday 7 a.m.
Saturday 1 p.m. - Monday 7 a.m. |
NIPR observes the following holidays and will be closed
on these days:
- New Year’s Day
- Martin Luther King, Jr. Day
- President’s Day
- Memorial Day
- Independence Day
- Labor
Day
- Thanksgiving Day and the Friday following
- Christmas Eve (close at noon) and Christmas Day
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NIPR’s EFT processes will not occur on the above holidays or on the standard bank holidays listed on the following link,
http://www.frbservices.org/holidayschedules/index.html
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All payments/withdrawals that would have been processed on these holidays will occur on the following business day. |
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Send an E-Mail
- PDB Data Issues
- Electronic Licensing (general questions)
- Customer Support
- Billing
- Electronic Applications
- PDB Technical Issues
- Web Site Questions
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 NIPR
RSS Feeds
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Send an E-Mail
- PDB and NIPR Gateway and Specific Subscriber Information
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NIPR Address:
- 1100 Walnut Street,
Suite 1500
Kansas City, MO 64106
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